Welcome to Customer Self Service

Use this form to renew/apply for the paid Green Wheelie Bin Service. Valid until 31/05/2026

Use this form to report a missed Refuse, Recycling, Food Waste, or Garden Waste collection.

Use this form to request recycling boxes and bags.

Use this form to request a collection of bulky household items.

Use this form to let us know if a dog bin is full or broken

Use this form to let us know if a litter bin is full or broken

Use this form if you are dissatisfied with the condition of a Public Convenience.

Use this form to report a vehicle you believe to be abandoned.

Use this form to report fly tipping, graffiti, and other environmental hazards to us.

Use this form to request for your Council Tax bill to be issued by email in future.

Use this form to set-up Direct Debit payments for your Council Tax.

Use this form to report a Change of Address for Council Tax.

Use this form to apply for a Council Tax discount.

Use this form to find a Council Tax Band.

Use this form to apply for Housing Benefit

Use this form to inform us of a Change of Circumstances for Housing Benefit

Use this form to apply for a Discretionary Housing Payment

Use this form to set-up Direct Debit payments for your Housing Benefit Invoices.

Use this anonymous form to report Benefit Fraud in the Torridge area.

Use this form to report Tenancy Fraud.

Use this form to request for your Business Rates bill to be issued by email in future.

Use this form to set-up Direct Debit payments for your Business Rates.

Use this form to find a Business Rates Rateable Value.

Use this form to let us know your business is moving into a property.

Use this form to let us know your business is moving into a property.

Use this form to Apply for Small Business Rate Relief.

Use this form to apply for discretionary charitable rate relief.

Use this form to apply for discretionary rate relief.

Use this form to apply for discretionary rural rate relief.

Use this form to apply for discretionary charitable village / community hall rate relief.

Use this form to apply for hardship rate relief.

A temporary event notice is required for a one off or occasional event if it involves licensable activities.

Use this form to make a Licensing Complaint.

Provide consent for a Premises License transfer to take place.

Use this form to apply for a permit to collect for a charitable purpose in a street or public place.

Use this form to apply for a permit to collect for a charitable purpose house to house.

Declaration for a club premises certificate to be granted under the Licensing Act 2003.

Use this form to report a disrepair issue.

Use this form to apply for an allocated slot to speak at the next Plans Committee.

Use the enforcement complaint form to report a planning breach.

Use this form to request copies of Building Regulation Documents or other information.

Use this form to request a Building Control inspection.

If you witness someone failing to clean up after their dog, please use this form (information can be given confidentially).

Noise (domestic and non-domestic), smell, dust, smoke and other emissions from premises can cause a legal nuisance.

Transfer a Caravan Site Licence to another person or company.

Request to make changes to a Caravan Site Licence.

Use this form to request a property specific review of land quality information.

When you start a new food business or take over an existing business, you must register with us at least 28 days before starting to trade.

If you sell certain foods to anyone other than the final consumer you may need to be formally approved before you can start trading.

Use this form to let us know about a health and safety issue in the workplace.

Use this form to tell us about a problem with a food product.

Use this form to tell us about food that has made you ill.

Use this form to tell us about poor food safety and hygiene practices.

Use this form to Buy a Safer Food Better Business Pack or Diary Refills.

Use this form to Request a Scoring Re-Visit for the Food Hygiene Rating Scheme.

Report faulty Torridge District Council owned street lights. These are marked with a 'T' on the lighting column.

Use this form to apply for or renew Exclusive Right of Burial.

Use this form to apply for a memorial to be placed on a grave where you have exclusive rights of burial.

Use this form to give notice of interment at a Public Cemetery.

Make a Freedom of Information (FOI) or Environmental Information Regulations (EIR) request.